How can we help?

Go to Get started and pick your kind of business. Enter your name, business name and email, and we send you a 6-digit code to confirm the email is yours. Add your phone number if you like, choose a password, and your shop or website is ready straight away.

Check your junk or spam folder first, then tap to send it again. If it still hasn't come after the second try and you added a phone number, you can have the code sent by text instead. Still stuck? Call us on (07) 855 6689.

Most people are selling or sharing their website the same day. Add your trading name, GST number, opening hours and products, and every receipt, quote and invoice uses them immediately.

Yes. Open the live demo shop and log in with [email protected] and the password corehub-demo. It is shared, so please don't put real customer details in it. You can also try the till right on our home page.

Yes. We can help bring across customers, stock and history where your old system lets us export them. Tell us what you use now on the contact form.

Yes. Get in touch and we'll switch it for you, or turn on the extra parts you need in Settings.

When you sign in on a computer, tablet or phone we haven't seen before, we send a 6-digit code to your email, or by text if your account has a phone number. It stops someone who has your password from getting in. Once you have entered the code, that device is remembered for 30 days.

Use "Forgot your password?" on the log in page and we'll email you a link to set a new one. Staff should ask the shop owner, who can reset it for them.

The owner adds staff in CoreHub under Staff. Each person signs in as themselves, so every sale and job shows who did it. Remove someone's access the day they leave.

Website is $20 a month, Shop is $25 a month and Shop Plus (with an EFTPOS terminal included) is $65 a month, all plus GST, with no setup fees. See Pricing to compare.

Not for Website or Shop: change plans or cancel whenever you like, from the end of the current billing period. Shop Plus is a 12-month plan, because your EFTPOS terminal is included.

You can ask for an export at any time, including after cancelling. We keep your data available for export for at least 30 days after your account is closed.

No. Use CoreHub on as many computers, tablets and phones as you like. Plans differ by the number of users and store locations.

A computer, iPad, Android tablet or phone with an up-to-date web browser and an internet connection. There is nothing to install.

CoreHub works with supported New Zealand EFTPOS terminals on the Shop plan (bring your own) and Shop Plus (terminal included). Tell us which terminal you have, or are thinking of getting, and we'll confirm it works before you commit.

Yes. Counter receipts print with your own warranty terms and returns policy, and the No sale button opens the drawer and records who did it.

Yes. Every screen works on tablets and phones, and the till has big buttons made for touch.

In CoreHub, go to Website and choose Edit my website. Click any part of the page to change the words, colours, buttons and photos, turn sections on or off, move them, or add your own.

Yes. Your website starts at yourname.corehub.co.nz, and you can point a domain you already own at it. Contact us and we'll help you set it up.

Straight into Quotes in CoreHub, with the customer's details, what they asked for and any photos they added. Price it there and send it back as a link.

They open the private link you send, read the quote, and accept it by typing their name, or decline it. If you asked for a deposit and have online payments turned on, they can pay it by card from the same link. An accepted quote becomes the invoice.

No. Photos you upload are turned the right way up and made smaller automatically, usually to a fraction of their size, without looking any different. Videos are best kept short, or added as a YouTube or Vimeo link.

Yes. Remove any picture, including the top-of-page picture, from the Website screen at any time.

On servers in New Zealand, behind Cloudflare, with regular backups and monitoring. Read more on Security and your data.

You do. You and your staff own everything you enter, including customer, sales, stock and repair records. See our Terms and Privacy Policy.

Yes. Job photos are kept privately, not on your public website. A customer only sees the photos you choose to show them on their quote, and photos on declined quotes are deleted after 5 days.

Change your password straight away and call us on (07) 855 6689 or email [email protected]. We'll help you check what happened and lock it down.